{"id":1826,"date":"2026-02-24T16:42:00","date_gmt":"2026-02-24T16:42:00","guid":{"rendered":"https:\/\/ezq.ca\/?page_id=1826"},"modified":"2026-04-22T16:30:20","modified_gmt":"2026-04-22T16:30:20","slug":"services-et-support","status":"publish","type":"page","link":"https:\/\/ezq.ca\/en\/services-et-support\/","title":{"rendered":"Services and support"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1826\" class=\"elementor elementor-1826\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2fa02f e-flex e-con-boxed e-con e-parent\" data-id=\"f2fa02f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div data-tx-wrapper-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/ezq.ca\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/EZQ-Manuel-utilisation-V4.08FR.pdf&quot;,&quot;is_external&quot;:&quot;on&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"tx-wrapper-link elementor-element elementor-element-90915e9 e-grid e-con-full lang-fr e-con e-child\" data-id=\"90915e9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f74b94 lang-fr elementor-widget elementor-widget-image\" data-id=\"1f74b94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"136\" height=\"65\" src=\"https:\/\/ezq.ca\/wp-content\/uploads\/2026\/02\/guide_fr.jpg\" class=\"attachment-full size-full wp-image-1828\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6fc1637 lang-en elementor-widget elementor-widget-image\" data-id=\"6fc1637\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"136\" height=\"65\" src=\"https:\/\/ezq.ca\/wp-content\/uploads\/2026\/04\/guide_en.jpg\" class=\"attachment-full size-full wp-image-2138\" alt=\"\" srcset=\"https:\/\/ezq.ca\/wp-content\/uploads\/2026\/04\/guide_en.jpg 136w, https:\/\/ezq.ca\/wp-content\/uploads\/2026\/04\/guide_en-18x9.jpg 18w\" sizes=\"(max-width: 136px) 100vw, 136px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b02efd3 e-con-full lang-fr e-flex e-con e-child\" data-id=\"b02efd3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-43cba1c tx-hd-align-left lang-fr elementor-widget elementor-widget-avas-heading\" data-id=\"43cba1c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"avas-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"tx-hd-wrap\">\n\n            <div class=\"tx-hd-wm\"><\/div>\n\n            <i aria-hidden=\"true\" class=\"tx-hd-icon material-icon- material-icon-file_download\"><\/i>            \n            <div class=\"tx-hd-sub\"><\/div>\n                        <h5 class=\"tx-hd-title\">\n                <span class=\"tx-hd-first-part\">User guide in PDF format <\/span>\n                <span class=\"tx-hd-last-part\"><\/span>\n            <\/h5>    \n            \n            <div class=\"tx-hd-desc\"><p>Technical support and self-training in the form of video tutorials available on the website<\/p><\/div>\n\n\n                   \n        <\/div><!-- tx-hd-wrap -->\n\n\n\n\n\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div data-tx-wrapper-link=\"{&quot;url&quot;:&quot;https:\\\/\\\/ezq.ca\\\/wp-content\\\/uploads\\\/2026\\\/02\\\/EZQ-Manuel-utilisation-V4.08EN.pdf&quot;,&quot;is_external&quot;:&quot;on&quot;,&quot;nofollow&quot;:&quot;&quot;,&quot;custom_attributes&quot;:&quot;&quot;}\" style=\"cursor: pointer\" class=\"tx-wrapper-link elementor-element elementor-element-89ec068 e-grid e-con-full lang-en e-con e-child\" data-id=\"89ec068\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6a580c2 lang-fr elementor-widget elementor-widget-image\" data-id=\"6a580c2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"136\" height=\"65\" src=\"https:\/\/ezq.ca\/wp-content\/uploads\/2026\/02\/guide_fr.jpg\" class=\"attachment-full size-full wp-image-1828\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d3a6e83 lang-en elementor-widget elementor-widget-image\" data-id=\"d3a6e83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"136\" height=\"65\" src=\"https:\/\/ezq.ca\/wp-content\/uploads\/2026\/04\/guide_en.jpg\" class=\"attachment-full size-full wp-image-2138\" alt=\"\" srcset=\"https:\/\/ezq.ca\/wp-content\/uploads\/2026\/04\/guide_en.jpg 136w, https:\/\/ezq.ca\/wp-content\/uploads\/2026\/04\/guide_en-18x9.jpg 18w\" sizes=\"(max-width: 136px) 100vw, 136px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c46db15 e-con-full lang-en e-flex e-con e-child\" data-id=\"c46db15\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b893ea tx-hd-align-left lang-en elementor-widget elementor-widget-avas-heading\" data-id=\"7b893ea\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"avas-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"tx-hd-wrap\">\n\n            <div class=\"tx-hd-wm\"><\/div>\n\n            <i aria-hidden=\"true\" class=\"tx-hd-icon material-icon- material-icon-file_download\"><\/i>            \n            <div class=\"tx-hd-sub\"><\/div>\n                        <h5 class=\"tx-hd-title\">\n                <span class=\"tx-hd-first-part\">User guide in PDF format<\/span>\n                <span class=\"tx-hd-last-part\"><\/span>\n            <\/h5>    \n            \n            <div class=\"tx-hd-desc\"><p>Technical support and self-training in the form of video tutorials available on the website<\/p><\/div>\n\n\n                   \n        <\/div><!-- tx-hd-wrap -->\n\n\n\n\n\n\n\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6263113 e-flex e-con-boxed e-con e-parent\" data-id=\"6263113\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6b76d40 elementor-widget elementor-widget-text-editor\" data-id=\"6b76d40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>This section is dedicated to supporting the EZQ financial management software; here you will find the software user guide and a training video.<\/p><ul><li>Download and self-install the software package from our website.<\/li><li>Rapid activation of the software package license via email.<\/li><li>Highly recommended training lasting approximately 2 hours. This includes access to functional support by phone or email (additional charges apply).<\/li><li>Training available on-site or via videoconference.<\/li><li><a href=\"https:\/\/ezq.proweb.ca\/service-et-support\/formation\/\">Training<\/a><\/li><\/ul><p>Example of a training video:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbb597b lang-fr elementor-widget elementor-widget-video\" data-id=\"bbb597b\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/xWFaqupCzzg&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a31885 lang-en elementor-widget elementor-widget-video\" data-id=\"5a31885\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;youtube_url&quot;:&quot;https:\\\/\\\/youtu.be\\\/zdvwJorR8vQ&quot;,&quot;video_type&quot;:&quot;youtube&quot;,&quot;controls&quot;:&quot;yes&quot;}\" data-widget_type=\"video.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-wrapper elementor-open-inline\">\n\t\t\t<div class=\"elementor-video\"><\/div>\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p class=\"tx-excerpt\">Guide de l&#039;utilisateur en format PDF Support technique, auto-formation sous forme de capsules vid\u00e9o disponibles sur le site Internet User guide in PDF format Technical support and self-training in the form of video tutorials available...<\/p>","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-1826","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - 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